Comparison Of HP Photosmart D7460 & Epson Stylus Photo R380
Product comparison
| Name | HP Photosmart D7460 | Epson Stylus Photo R380 |
|---|---|---|
| Photo |  |
 |
| Memory (in MB) | ||
| RAM Installed | 64 | |
| Maximum Amount of RAM | 64 | |
| Dimensions | 18.1 by 15.4 by 9.4 | 17.7-by-16.3-by-8.3 |
| Weight (pounds) | 17.6 | 15.7 |
| B&W Pages per Min. | 34 | 30 |
| Color Pages per Min. | 33 | 30 |
| Max. B&W dpi | 1200-by-1200 | 5760-by-1440 |
| Max. Color dpi | 4800-by-1200 | 5760-by-1440 |
| Printer Emulation Type | HP PCL 3 GUI | ESC/P Raster |
| PCL Emulation | HP PCL 3 GUI | |
| PostScript Type | none | |
| Parallel Port | No | No |
| Serial Port | No | No |
| USB 1.1 | Yes | Yes |
| USB 2.0 | Yes | Yes |
| Ethernet | Yes | No |
| Media Card Readers | CompactFlash, Memory Stick, SD Card, xD-Picture Card |
CompactFlash, Memory Stick, SD Card, xD-Picture Card |
| PictBridge | Yes | Yes |
| Other Interfaces | 802.11g | Bluetooth optional |
| Macintosh | Yes | Yes |
| Windows 98 | No | Yes |
| Windows NT | No | No |
| Windows 2000 | Yes | Yes |
| Windows XP | Yes | Yes |
| Linux | No | No |
| Maximum Power Draw (watts) | 5 | 17 |
| Standby Power Draw (watts) | 3.3 | 4.5 |
| Fax Memory (pages) | 0 | 0 |
| Number of Input Trays, Standard | 2 | 1 |
| Number of Input Trays, Maximum | 2 | 1 |
| Tray Capacity, pages | 100 | 120 |
| Maximum Sheets With Optional Paper Trays |
0 | 120 |
| Manual Feed Slot | No | Yes |
| Maximum Paper Size | Legal | Banner |
| Output Tray Capacity | 50 | 0 |
| Auto Duplexer | Yes | No |
| Labor Warranty (years) | One | One |
| Parts Warranty (years) | One | One |
| Weekday Support Hours | 24 | 14 |
| Saturday Support Hours | 8 | 9 |
| Sunday Support Hours | 8 | 0 |
| Toll-Free Support | Yes | No |
| Cost per Page, Black | 0.04 | |
| Cost per Page, Color | 0.1 | |
| Monthly Duty Cycle | 3000 | 0 |
| Monochrome Ink/Toner Yields | 680 | |
| Standard Cyan Ink Cartridge/Toner Yield |
380 | |
| Standard Magenta Ink Cartridge/Toner Yield |
350 | |
| Standard Yellow Ink Cartridge/Toner Yield |
460 | |
| Included Hardware | Power supply, Power cord. | CD/DVD print tray |
| Included Software | HP Photosmary Essential Software, HP Smart Web Printing Software. |
ArcSoft PhotoImpression 5, Epson Web to Page |
| In a Nutshell | More bad news for HP: below-average grades for out-of-box problems and significant problems with its printers. Readers aren’t thrilled with HP’s phone support either. |
Epson didn’t make a great showing overall. Readers weren’t pleased with the reliability of Epson’s printers, and the vendor’s support received average to low marks. One bright spot: the company’s printers have relatively fewer out-of-box problems. |
| Reports of product arriving with problems |
Worse than Average | Better than Average |
| Reports of products with any significant problems |
Worse than Average | Average |
| Reports of problems that render a product unusable |
Average | Average |
| Buyers’ rating of products ease-of-use |
Average | Average |
| Buyers’ overall satisfaction with product’s reliability |
Average | Worse than Average |
| Time spent holding for phone support |
Average | Average |
| Overall quality of vendor’s phone support |
Worse than Average | Average |
| Reports of problems unresolved after contacting service |
Average | Worse than Average |
| Overall quality of service | Average | Worse than Average |